What is Killer Merch and what does it have to do with Eddie Van Halen?
Killer Merch is a full service merchandise company that Eddie Van Halen uses to design, manufacture, and ship his product to fans and companies world wide. You will notice product comes from the Killer Merch warehouse as well as it is where our customer service team at firstname.lastname@example.org reside.
We help artists create amazing merchandise for their online stores, retail, and even the merch that you see on tour. We do all the merch work, so your favorite artists can focus on playing and creating music! Visit us at www.killermerch.com for more info on our family of stores.
How long does shipping take?
Our hours of operation for both shipping and customer service are Monday through Friday, 8 a.m. to 4 p.m. PST, excluding weekends and major USA holidays. Orders will ship 3-7 business day after you order. This does not include the time spent in transit!
*NOTE: during new releases, holidays, etc. there can be an additional 2-4 business days of processing time.
- Total distance between us and you
- Whether your parcel is a domestic (USA) or international (everywhere else) shipment
- What delivery method you select
- USPS First Class: 7-10 business days (only available for orders weighing a pound or less)
- USPS Priority Mail: 5-7 business days ($100 worth of insurance included)
- UPS Ground: 2-5 business days ($100 insurance included)
- UPS 2nd Day Air: 2 business days ($100 insurance included)
- DHL eCommerce International: 7-13 business days ($100 insurance included)
- DHL eCommerce International Priority: 4-12 business days ($100 insurance included)
- UPS Worldwide Expedited: 2-5 business days ($100 insurance included)
How much is shipping?
- Domestic vs International shipments
- Total weight of package
- Selected shipping method